Very happy with the customer service on this platform. My questions are answered very quickly and in detail. I haven't had any issues since signing up.
Real ratings from BlueNotary support chats
1,484five-starratings.
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- helpful92 reviews
- fast78 reviews
- patient40 reviews
- easy46 reviews
- professional25 reviews
- friendly31 reviews
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All 1,942 support chat ratings, plus DC, Puerto Rico and 44 other countries. The deeper the blue, the more ratings came from there.
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Micaela was of fantastic help and super friendly. Thank you!
Thank you for pointing this out and assisting - I am awaiting customer confirmation on reschedule. I appreciate the feedback.
Completly prepared for our process. Extremely helpful with the entire process. Very friendly. Great experience.
BlueNotary provided excellent customer service! They were very helpful and assisted me with an issue regarding my business email. I truly appreciate their professionalism, patience, and willingness to help get everything resolved. Their outstanding customer service made the experience easy and stress-free. Thank you, BlueNotary, for your support and for helping me keep my notary business running smoothly. I highly recommend BlueNotary!
Accurate and prompt information. Number one in my book!!
Thanks for helping out during the signing. Everything went smoothly.
I love the quick response! THANK YOU SO MUCH ❤️
The customer service personnel was polite and forthcoming with answers to all the questions I asked.
The employee was so great in assisting me patiently while I was struggling in following her directions, she knew that I needed that form, that she even downloaded for me helping me out , that was a big step because I was about to give up. Thank you Mis Marj for your great assistance. God bless you.
You all go out of your way helping beginners Thank you
Maria in the chat was super patient helpful in getting my documents downloaded. For some reason I was having a lot of issues which took up too much time. John - the Notary was very professional and apologetic about the internet connection. He also explained everything and was friendly.
Very prompt customer service. Thank you so much!
Very helpful and from my experience, goes above the call of duty to assist and make process easy to understand. Thank you guys very much.
I was surprised how timely and thorough the information received through chat was. I also received an email with the chat so that I can use as a reference if needed. Thank you!
Ebere, is amazing. She has helped many times and answered all my questions.
Thank you so much for helping me get closer to my dream!
Maria was great! It is always so quick and simple to get help and your questions answered!
I was impressed and this was very helpful in making my decision!
This was so useful and saved a lot of time, money and stress.
Very professional and precise. It was very nice going through it all with you. Thanks so much.
Todo excelente, muy explicativo, con paciencia, en general, muy satisfecha y recomendable
Thank you for the help and for providing the study aid to help in uploading various documents. Thank you.
BLUENOTARY has EXCELLENT customer service! They respond even on a holiday weekend. The best RON platform ever!
This chat was very helpful. It totally made sense after the sample picture of the updated commission would look like. Thank you for your assistance.
I appreciate the quick and encouraging response time.
My issue was handled with patience and resolved quickly.
Iris was wonderful. She walked me through the whole process.
Thank you for your patience! We are dinosaurs! 🦕 🦖
It was very professional and easy to work with.
the notary was great and very patient. Thank you!
Very helpful! Representative was very polite and knowledgeable.
The notary was very helpful. Helped me get through the verification process signed all the paperwork all was great
The chat suppirt team is the best. Friendly, Very helpfull, they Totally Research the problem and provide documented solutions.
I needed to be approved quickly to meet a customer's deadline. Through the online chat, I requested a faster approval window than the standard 24-48 hours and received my approval in minutes. Now I can focus on completing this signing and not be stressed waiting for the approval. Thank you so much!
This chat is informative and answered all of my questions
Representatives were very helpful with navigating the site.
Very good service for signature identification and document notary. It's a fast way to notarize documents same day.
Always helpful, and kind. Thank you for all you do!
Once I knew where to go my issue was solved quickly. Thanks to Cheryl.
Very Helpful from start to finish. Answered all questions sent links and instruction via video
Best and most patient online notary I've even used.
Nova was a pleasure to work with. Thank you Nova.
My questions were answered correctly and in a timely manner. Thank you
It was a great supplemental form of income if spend like to spend time at home
Grayson has the patience of a saint & thankfully was able to succeed in making the signing of the document happen! Not only that, she is also very kind & caring as well as extraordinary in her profession!
Thank you for the big help. For a minute there I tout I lost the signatures.
No you gave me clear instructions and I’ll be resuming my project tomorrow
Muchas gracias por la paciencia y comprensiòn en la coyuntura que vivimos en Venezuela
Blue Notary is the best! They kept me informed before during and after my session and were incredibly helpful throughout the entire process highly recommend recommended
The best customer service ever thank you so much blue Notary
Outstanding support. Team was fast and accurate with answers. Client was extremely happy and impressed with speed of the process.
What seems so difficult to understand about Setting up a RON account for months, BlueNotary made it easy and possible for me. Thanks
New at this process and wanted the confirmation the session was set up correctly! The program is so user friendly, finding the necessary items very easy.
Very patient with me every step of the way!!
Thank you for making it seamless and best part, I didn't have to leave my house.
Great job. Thanks for helping me get all of my answers.
I appreciate the follow through and the information
Excellent… All I had to do was show up and what I thought to be a daunting procedure was made easy. Here’s to your continuing success.
It was easy to use and service given was superb
Very prompt and the issue was resolved quickly.
The young lady who assisted me in signing and providing documents to move forward helped in every aspect to finish the signing and documentation of my legal documemnts. I like her! She treated me with respect and was very patient with me..I appreciate a gentle and knowledgable individual who can guide me when it is apparent I am at the end of my rope. Thank you!!
Quick and helpful response to my question. Thx
Marj was on top of things. Looking forward to getting my RON signings off the ground.
On line chat rep was very helpful and patient.
Vanessa was very professional and thank you for working so late.
I accidentally locked myself out of my account. Your rep fixed it in a few moments. The wait time was very quick as well.
Lots of problems on my end Gaynelle was great and patient.
Great. The SOS was asking me questions and the agent was very helpful!
Abigail was very helpful and quick to respond.
Representative was helpful I received a response in a timely manner
The button for ending session was disabled and the clerk helped me with it ... thankful
Thank you for having someone available on the weekends to help new subscribers complete training. That was invaluable.
I was getting a little depressed about my decision to become a notary because it began to appear that I had to spend so much money up front just to get started. But your chat agent showed me how I could pay my national BlueNotary subscription fee in monthly installments. That made my day. Thanks.
Thank you for your prompt response and understanding. I truly appreciate it.
I'm loving everything that Blue Notary has to offer!
She was very patient and helpful! Thank you again!
Mr. Young was very pleasant, patient and friendly.
It was a great learning experience. Thank you very much. Everyone was very helpful.
Am very appreciative to have a helping hand along the way while on a session in BlueNotary
It's always wonderful to get such a quick response to the many little questions as I continue through the learning curve of BlueNotary.
I just wanna say the lady that took care of this.For me , way above and beyond the call of duty. Thank you and her so much
Always so quick to assist in a pinch! Thank You
Thank you for resetting my account. It took care of it and I've been able to do my training especially on a Sunday. Thank you so much!
You guys are the best true professionals could not have been able to do it without your knowledge and patience thank you for everything
Exelente servicio. Y mucha compression cuando surgen. Imprevistos. Trabajo con exelencia y calidad humana. Muchas gracias.
Chat was easy to use and very helpful. Gave me step by step instructions that were easy to follow.
Much! Mickey Was a Foremost Representative! Very Knowledgeable and Efficient. with identifying my required tasks. I Commend Mickey for an Exceptional Job Well Done! Thank You, Mr. Landrom
Customer service was great everything went well. Self-explained
Maria was very attentive and patient! I was honestly amazed, and Maria has given me so much confidence in BlueNotary!! I can't wait to be a part of the team!
I have had several interactions with Blue Notary and each one was professional and accommodating, meeting each business need. Thank you Blue Notary!
When I first began setting up for online notary it was a little overwhelming and frustrating that I couldn't speak with a person. However, with all the tools and resources and immediate responses from the Customer Service team and efficiency, my outlook has changed and I am really thrilled to continue business with your platform.
The CS agents are always helpful and knowledgeable. Your team is great!
I loved the service. Jennifer Witcher was awesome!
Thanks for the flexibility and jumping on the call as our schedules allowed.
Great service. It was a tiny drop intimidating having to follow what initially seemed like multiple steps, but looking back it was very easy and it's a great way of getting things notarized without having to leave your desk. The best is that now that I have done it once, it will be an easy thing to do again.
I had amazing experience with your Marj and Abigail at Helpdesk chat service. The customer service was top-notch, and their service exceeded my expectations.
Marcy was wonderful. She worked to get the portal to do what we needed.
Mark & Mickey were very helpful and provided guidance from beginning to end! Thanks!
Blue Notary support was excellent during my session.
It was very helpful and all of my questions were addressed and answered
Marj was very patient and resolved my issue. - Thank you!
It was my first time using this service online. I was impressed with the accommodations.
Micaela that helped me was incredible. I liked that I could close the site and get back onto it the next day and our chat would still be there for me to respond to. Our issue we had with our document was resolved so quickly and professionally.
I was impressed with the chat and appreciated the expediency of the help!
From the initial online chat to speaking directly with Kyle, the entire experience was smooth, professional, and prompt. My questions were answered clearly, and my concerns were handled with care and efficiency. Excellent customer service from start to finish. I look forward to building a long-term relationship with this team!
The agent, Shary, was very helpful and patient.
Thank you for your help, you are very professionals.
She was very helpful and resolved my issue quickly.
I was in a pinch and was able to get the help needed. thanks!
Thanks, I will try this next month when I resubscribe. Excellent feedback for my question.
Jessica was amazing and stuck with me to work through my inexperience with your platform. Exemplary service on her part!
i want more tutorials on how to do more gnw more of them will be easier and tell us how to help them sign their docs
Every tithing went smoothly once my verification was complete
servicio rapido y amable. me ayudo en todo explicando cada detalle paso a paso.
Abigail was excellent, quick, and no back and forth like I usually see with virtual chats. Well done!
Genesis clearly responded to all my inquiries, and offer me to have all the chat exchange sent over by e-mail. Great support!
Very pleased with the support service given . The response time was excellent and the staff are very informative.
I was able to get my questions answered quickly! Thank you!
Albert Lee was very helpful, patient and professional. He was able to talk me through a number of computer glitches to a successful conclusion.
Abigail was very helpful and helped me get my issues resolved.
Each time I needed someone it was very helpful
Cherry was very prompt and answered all of my questions.
you guys always do great & respond so quickly. thanks!
I had a problem with an eNotary session that BlueNotary support staff resolved quickly and easily.
Easy & quick getting started process, with excellent support!
I am sorry, I never realized I was speaking to a real person as some of the answered seemed as though they were AI generated. I give all my chats a 5 star for the assistance.
I didn't read the "Please Confirm" for completion. Sorry, It went smoothly once the ability to close was given. Thank you for your online assistance!
I think it's excellent that we can have this conversation, because that way I can save the information in case the same questions arise in the future. I like the software and the support you offer.
First time with online notorization. Went smooth. The notary was great which made it smooth for me.
My problem was resolved by the technician. Great job.
The person I chatted with was very nice and helpful
Hi my 2nd chat with Marj was much helpful. Thank you!
Very helpful. To the point with the solution.
I love this service. So much easier and quicker than the conventional signing. I highly recommend.
My questions were answered. Mickey did a very good job.
It’s amazing to have live support during sessions when needed. I so appreciate it!
5 stars well deserved! The platform is already smooth and user-friendly, and the support team Stefany was fantastic. With 5+ years of professional software Quality Assurance and testing experience, I’m genuinely excited about Blue Notary’s growth. I’d love to contribute my QA expertise to help make the platform even more bulletproof while building a long-term, mutually profitable partnership. Looking forward to exploring how we can create great value together! Thank you again for the excellent experience so far.” Ken Parivar [email]
Excelente atención, estoy conforme con las respuestas a mi requerimiento.
I was able to get my question answered and the issue was resolved quickly without much delay.
Excellent service, always very helpful and ready to help
The Youtube video you sent me....Gave me the answer I needed. Thanks!
Leslie Miranda is an amazing RON Notary!!! Her patience and professionalism are 5 Star!
Mirecela (think i spelled her name wrong)was very helpful.
Stefany was incredible at answering all my questions and helping a new notary get her ducks in a row!
I love RON and BlueNotary. I have got to do notary work and be a witness
Chris is very professional and great to work with!
All of my questions were answered promptly and efficiently! Thank you
Very patient with a not so tech savvy person.
Extremely User-friendly website. My how-to question was answered quickly by a friendly assistant. Very refreshing to have such wonderful customer support. Thank you so much for the great experience.
To the support team, thank you for always being there to answer my questions and provide assistance when needed.
Your agents provide quick responses with helpful information. Thank you!
Our Notary Chance White provided excellent service. I cannot thank her enough!
The representative was courteous and professional while helping me resolve my issue.
The representative was very helpful and was able to help me troubleshoot my issue
Genesis was very helpful and patient. Got it done fast and quick!
Very helpful and didn't just throw an article at me. She explained the steps. Thank you! :)
Provided amazing assistance to all of my questions and concerns!
I can't believe how fast and quick support was in helping me. Excellent service.
Genesis was able to answer my questions and was a great help.
10/10, extremely helpful and personable. It can't be easy to be that nice at 5:30am. Hopefully I get him in the future as well!
Chris was great. Chris helped me navigate the journal and took the time to explain what I was doing wrong and how to fix it. Chris waited as I completed each step. I vote for Chris as Employee of the Day.
SUPER HELPFUL!!! thank you very much for your patience.
Christopher was very kind and helpful, and way above my expectations!
Today I received quick and precise assistance from Ty, super helpful!
Great Service and Great Site. Glad to be a member.
Marjorie answered all of my questions fully and was patient with me.
Thank you for your patience with a newbie 🌷
He was very helpful and provided additional information for me as well
Thanks for answering all my questions so quickly. This helped me to make my decision to work on this platform
Excellent as always. Usually available right away on chat to answer my questions. Andy and Ty are a couple of great guys. In past years I have worked with other online notary software owners and help desk people and none did better than these two. I am grateful.
I had questions prior to signing up with your platform. Marjorie responded quickly. I appreciate that.
Ty was really patient and helpful. I now know what to do the next time.
Always there to help when you need them for a question. Great. I am old and the service is the best I have seen in years. Thanks guys.
The chat agent was very helpful and polite.
The instant support when I am working with a client is awesome! Sandy
I really appreciate the prompt response, the commitment to help, and the suggestions provided in the meantime to further help me grow my clientele.
The Rep in chat session was very patient with me as I needed reassurance that I was posting my link correctly. He took the time to attach a video in the chat session and gave me a great tip that I am able to use beyond the chat session. Thank you for your assistance and I know I chose the best RON platform!!!!
Very concerned about detail and keeping people happy with platform and customer service.
Immediate technical help is crucial is preserving the Customer Experience. Thank you for being right there for me today!
Answered all of question fast and to the point no fluff. Much appreciated.
Support is awesome!!! Even when I found myself frustrated trying to get things going right, they worked their magic and got me fixed up. Thank you so much
I was total confused when I started the RON process, but BlueNotary.us made it easy to get my digital certificate and my eseal. Thanks for the Chat :)
Looking forward to hearing when Michigan is fully approved!
I got my response fast and found all the answers I needed!
I am getting set up now. Thanks! :)
Great support
Quick and knowledgeable Support much appreciated!
Incredibly responsive and easy to work with!
Excellent Service
Very Helpful
It was very helpful.
Very friendly
Very patient & kind.
She was a tremendously helpful!
Very professional
Very Professional well done.
Thank you! You all are amazing.
Great Experience
Incredible service Great Job!
got what I needed
Everyone was soo helpful!!
Responsive & supportive
Rhea was so calm, patient and professional!
Maria was fantastic.
Very helpful
Easy, friendly, professional
Chat support is always so helpful!
Very professional convenient and easy
Great! Support was amazing! 10/10
Love the fast response time!
Everything was easy to find and complete.
They did wonderful
Professional, friendly and very efficient
Fantastic service.
Great fast service. Very professional.
Great job thank you so much
Great service, thanks
Great job
Awesome help and fast.
Patient and quick to help!
great customer service
Accurate answer
Great job
Very good and well done. Thank you!
The chat rep was awesome. Very helpful
Excel attention...Great Service!!!
Excellent Customer service, experience and knowledge!
Everything went great. Thanks to Danielle
Great support, thank you!
Great system and great Alexandra as notary.
Gave me Great Service!!
quick response, thanks
Great job BlueNotary!
great and friendly on time service
Very helpful.
Very nice and professional
Great help
Very easy and simple process!!
Great help
The representative was very helpful.
Best in my life
Great service, thanks
Quick and easy!
Wonderful feedback
Marj was fantastic!
They did a great job!
Best of the best
Quick response
Did great thanks
Great and easy to complete docs.
You are amazing patient and so kind
Quick response.
Quick and easy process
Great help 😁😁😁
very helpful. They resolved my problem.
Yall did great
Great assistance by Maria
Great support team
Nice job
All good and professional
First agent that actually helped
We learn together
GREAT TRAINING
great job. and a lot of patience.
Abigail was great!
awesome support!!
Our issue was fixed quickly
Always great
VERY PROMPT SERVICES
Great interaction
You guys did great!
Great Customer Service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Absolutely great help 😃😃😃
Really appreciated his assistance, very informative.
Accurate answers
Perfect response!
Amazing help
Tania is a Great Person
very easy and professional
Very helpful and understanding
Ruth was fantastic
Micaela was awesome, extremely helpful!
Excellent support.
I appreciate the quick response and fix
Everything went great !
Great service thank you very much
Amazing service and thoughtful 👏🏾 ❤️
Very user friendly
Answered my question, THANKS
Nicely handled!
Excellent and very efficient
I enjoyed being a witness
You’re all awesome
Very patient with all my questions!
Quick responses to questions
Good job
Very helpful!
very patient and friendly.
Great job Easy process
VERY helpful!
Todo súper bien agradecida
Quick responses and very knowledgeable!
Great chat help.
Loved how easy it was Thank you
Very helpful! Love the instant help!
Wonderful help
amazing !!!!
Easy and quick thank you
The person was very helpful!
Extremely helpful. I received everything I requested.
Very good
Good job
Muy bien y muy amable ella. Gracias
Great experience
Support over chat is great!
Assistance was amazing thank you so much
The help was easy to follow
Great customer service. Very friendly and fast
Had a great experience
María was very helpful! Thank you 😊
It was very easy to connect.
Super efficient and easy to work with!!
Great support
Prompt service
Prompt service
Customer Service Great
All my questions were answered.
Fast helpful, great experience!
Pointed me in the correct direction. Thanks
jessica was so helpful.
Very helpful
Great response time!
Muy buena atención
Received great info Thanks!
very helpful. awesome company.
Great response to my questions.
VERY EASY TO USE
Very helpful instructions.
Great service, easy and quick!
Very patient and helpful. Thank you
Very helpful and kind
ALWAYS READY TO HELP ;)
Maria was very helpful and patient
Very satisfied
Happy for the help
very helpful
1st time. You made it easy. Thanks
Very helpful and appreciative. Thank you!
Very respnsive to all questions.
Always so helpful and quick to respond!
Always a big help thank you BLUENOTARY!
Really appreciated all the help, thank you!
Problem solved
Very helpful made everything easy Amazing!!
It was great.
No problems.
great opportunity
Very helpful
Great customer service!
great service thankyou for youre assistance
Incredibly helpful.
Cherry helped me greatly!
very helpful
I highly recommend them.
I appreciate the answers to my questions.
Resolved the issue fully
Nyani di great very patient
It was very helpful
Micaela made this extremely easy
Great service. Highly recommend.
Always helpful, thank you!!
Abigail was great!
I am impressed with quick chat attention.
Fast and easy
Very helpful and pleasant to work with!
Helpful and thorough!
Quick fast - Clear understanding of issue.
Genesis is awesome
Friendly and quick!
Everything went smoothly
She got the job done!
always good support!
Genesis was very helpful
Extremely kind and patient!!
excellent service
Fantastic Support Team!
very responsive and helpful!
it was fast and really helpful
Great patience and customer service
So helpful and patient!
Great customer service
Awesome customer service!
Thanks for being so responsive!
Customer service support is great.
Excellent experience
Very helpful and answered all my questions
Quick respons. Very helpful!
Great fast positive reply!!
Very helpful! Thank you!
Gave me the exact information I needed.
Quick response! Thank you!
Thorough and quick responses appreciated!
Love the chat!
Excellent customer service experience
Amazing! Very attentive
Great & fast response!!😊
Quick response was appreciated!
BN staff always very helpful!
Ty is always a great help
Great and speedy technical support!
Appreciate the immediate assistance.
I’ll be in touch
Ty was great!
Very pleased so far with BlueNotary!
Excellent customer service experience
Chat was easy and efficient!!! Thank you!!!
Notary was great! Very helpful and detailed
Excelente me encanto el servicio súper recomendable
Easy process. Great value!
pretty good service
Great service! Thanks.
I got the help I needed!!
quick response and very helpful. thank you
Excellent customer service experience
Was very fast to resolve
problem solved:)
I appreciate the quick response and assistance.
Nice and awesome it was completed.
Real people, real names
They remember our team by name.
- Maria
- Abigail
- Marj
- Genesis
- Ty
- Micaela
- Mickey
- Stefany
- Jessica
- Cherry
- Rhea
- Ebere
- Ruth
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